Agony AI Terms of Service
 

1. Introduction

 
Welcome to Agony AI's AI-powered market research tool.
 
Agony AI ("us", "we", or "our") operates the website https://agony-ai.com (the "Service").
 
By accessing or using our Service, you agree to be bound by these Terms of Service (TOS). If you disagree with any part of these terms, you may not use our service.
 

2. Account Creation and License/Access Terms

 
2.1. You must create an account before purchasing any search queries.
 
2.2. Upon purchasing a search query, you are granted a limited, non-exclusive, non-transferable right to access and use the results of that specific query. This right is tied to your user account.
 
2.3. Agony AI reserves the right to terminate access to the service if these terms are violated.
 
2.4. There are no limitations on how long users can access their search results, except as outlined in Section 7 (Termination).
 
2.5. Our service operates on a one-time purchase model for individual search queries. We do not currently offer subscription options.
 

3. Service Description and Limitations

 
3.1. Agony AI provides an AI-powered tool to help product managers, businesspeople, and marketers identify customer pain points.
 
3.2. Search queries may take time to process. The number of results can vary depending on the specific query.
 
3.3. Users acknowledge that AI technology may sometimes produce inconsistent results or perform hallucinations. The tool is provided "as-is" and without guarantees for specific results.
 

4. Refund Policy

 
4.1. All sales are final. We do not offer refunds for completed search queries, even if the results do not meet user expectations.
 
4.2. In cases of technical issues preventing the execution of a search query, users may contact our support team for assistance.
 

5. User Data & Privacy

 
5.1. We collect and process personal data including email, payment details, and users' first and last names.
 
5.2. We may use web cookies to track user behavior within our platform for improving marketing communication, user experience, and product development.
 
5.3. By using our service, you consent to our data practices as described in this section.
 
5.4. For details on how we handle your data, please refer to our Privacy Policy at https://agony-ai.com/privacy-policy.
 

6. Disclaimer of Warranties

 
6.1. Agony AI provides its service on an "as is" and "as available" basis without any guarantees regarding the accuracy or relevance of results generated by the AI.
 
6.2. We do not warrant that the service will meet your specific requirements or expectations, or that it will be error-free, uninterrupted, or completely accurate in its analysis.
 
6.3. Users acknowledge that AI technology has limitations and may produce inconsistent or unexpected results.
 

7. Limitation of Liability

 
7.1. To the fullest extent permitted by applicable law, Agony AI's liability for any claims arising out of or related to these Terms or the use of our service shall be limited to the amount you paid for the specific search query giving rise to such claim.
 
7.2. To the maximum extent permitted by law, Agony AI shall not be liable for any indirect, special, or consequential damages resulting from the use of the Service by user.
 

8. Termination

 
8.1. Agony AI reserves the right to terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if the user violates these Terms or if their actions lead to potential legal issues or platform violations.
 
8.2. If there is any possibility of scam or malware from a user perspective, we reserve the right to restrict usage of our services.
 
8.3. Users may lose access to previously purchased search queries if their account is terminated due to violations of laws or platform policies from which the results were obtained.
 

9. Price Adjustments

 
9.1. Agony AI reserves the right to change the pricing for search queries at any time.
 
9.2. Any price changes will apply to future purchases and will not affect previously completed transactions.
 

10. Governing Law

 
These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
 

11. Updates to Terms

 
11.1. We may update these Terms of Service from time to time.
 
11.2. We will notify users of any significant changes by posting a notice on our website, sending an email to the address associated with their account, or through other social media channels (e.g., Discord, Reddit, Twitter).
 
11.3. Your continued use of the service after such modifications will constitute your acknowledgment and agreement to the modified terms.
 

12. Customer Support

 
12.1. Support is not available for issues related to the accuracy or content of query results.
 

13. Intellectual Property

 
13.1. All content, features, and functionality of the Agony AI service, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of Agony AI or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
 
13.2. Users may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our service, except as incidental to normal web browsing or as expressly permitted in writing by Agony AI.
 

14. Prohibited Uses

 
Users agree not to use the service:
14.1. In any way that violates any applicable federal, state, local, or international law or regulation.
14.2. To impersonate or attempt to impersonate Agony AI, an Agony AI employee, another user, or any other person or entity.
14.3. To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the service, or which, as determined by us, may harm Agony AI or users of the service or expose them to liability.
 

15. Contact Us

 
If you have any questions or require further clarification regarding these Terms of Service, please do not hesitate to contact us:
 
Valentina Zavrazhina
 
Email: zavrazhinavv@agony-ai.com
 
Last updated: 21.10.24